Returns & Money Back Guarantee
We want you to adore your piece forever. If for any reason you aren't completely satisfied, we offer 30-day hassle-free returns and lifetime craftsmanship warranty.
30-Day Returns
Return non-custom pieces in original condition within 30 days for a full refund.
Free Ring Resizing
One complimentary ring resizing within 60 days of purchase for standard ring designs.
Lifetime Warranty
Guaranteed protection against manufacturing defects, loose prongs, and finish wear.
How to Return or Exchange Your Item
Request a Return Label
Contact our support team or initiate a return from your account portal within 30 days of delivery.
Pack Securely
Place the item in its original presentation box along with all certificates (GIA/IGI) and documentation.
Insured Courier Pickup & Inspection
We will arrange an insured courier pickup. Once inspected by our gemologists, your full refund will be processed within 3 to 5 business days.
Return Conditions & Custom Items
Items must be returned unworn, in original condition, and with original diamond certificates attached. Custom bespoke creations or personalized engravings are non-refundable, but remain fully covered by our Lifetime Craftsmanship Warranty and free resizing policy.
Need to start a return or request a resize?
Our team will guide you step by step to ensure a smooth, worry-free process.